Pàgina 27 5 - 8

 Exercice 5

1- in a meeting

2- out of town

3- on holiday

4- take down

5- hang up

6- cut off

7- put you on hold

8- take a message

9- leave a message

Exercice 6

1- line is busy

2- spell that

3- interrupt

4- out of the office

5- return your call

Exercice 7 

1-e

2-c

3-d

4-a

5-b

Exercice 8

1- in a meeting

2- left

3- urgent

4- deal with

5- return

6- took down

Pàgina 25 5-8

 Exercice 5

1- good

2- closed

3- will

4- busy

5- on the phone

6- hear

Exercice 6

1- repeat

2- contact

3- dial a number

4- wrong number

5- put you through

6- extension number

7- state

Exercice 7

1- as soon as possible

2- ring back

3- on the line

4- avoid

5- remind

Exercice 8

1 - a

2 - e

3 - f

4 - c

5 - d

6 - b

Page 23 Exercices 5-9

 Exercice 5

1- Follow instructions

2- Back up

3- Anti-Virus System

4- Password

5- Lose

6- Recover

Exercice 6

1- Off-site

2- Lift

3- Reception

4- Entrance

Exercice 7

1- Post office

2- Train station

3- Library

4- Sports centre

5- Factory

6- Airport

7- Department store

8- Shopping centre

Exercice 8

1- G

2- A

3- D

4- B

5- E

6- F

7- C

Exercice 9

1- You need to run a virus scan

2- My office is at the end of the corridor

3- The office building is on your left

4- I'll meet you outside the sports centre

5- My sister works at the post office

6- The library is next to the train station

7- Just insert the disc and follow the instructions

8- At the end of the day, make sure you do a backup

Unit 5 Vocabulary

 Troubleshooting

Control panel = Panel de control

Loose Connection = Perdre connexió

Mute Box = Opció per silenciar

No Signal Message = Missatge de " Sense senyal "

Power Button = Botó d'engegada

Volume Control = Control del volumen

Verbs

Freeze = Congelar

Log Off = Tancar la sessió

Make Sure = Assegurar-se

Press and hold = Mantenir

Reconnect = Tornar a connectar

Reinstall = Tornar a instalar

Reopen = Tornar a obrir

Replace = Recolocar

Restart = Reiniciar

Shut Down = Tancar

Throubleshooting P2

Anti-virus Software = Programari anti-virus

Back up = Copia de seguretat

Follow instructions = Seguir les instruccions

Lose = Perdre

Password = Contrasenya

Recover = Recuperar

Places Around Town

Airport = Aeroport

Department Store = Grans magatzems

Entrance = Entrada

Exit = Sortida

Factory = Fàbrica

Ground Floor = Planta baixa

Library = Biblioteca

Lift = Aixecar

Off-Site = Fora de lloc

On-Site = Al lloc

Post office = Oficina de correus

Reception = Recepció

Shopping centre = Centre comercial

Sports centre = Centre d'esports

Stairs = Escales

Train Station = Estació de tren

Directions

At the end of the corridor = Al final del passadis

Go straight = Tot recte

On your left / right = A la teva esquerra / dreta

Opposite = Contrari

Turn left / right = Gira a la esquerra / dreta

Extra!

Assist = Asistir

At the traffic lights = Als semafors

Breakdown = Avaria

Corrupt Files = Arxius corruptes

Cross the road = Creuar la carretera

Debugging = Deupració

Diagnose = Diagnosticar

Maintenance = Manteniment

Manual = Manual

Performance = Rendiment

Problem Solving = Solucionar problemes

Recovery = Recuperar

Reset = Reiniciar

Take the first left / right = Agafeu la primera a la esquerra / dreta

Page 19 Exercice 5 - 7

 Match the words ( A ) with their definition ( B )

1. Portable - C. Easy to carry around

2. Superfast - E. Very speedy

3. Dependable - D. Not likely to fail

4, Compact - B. Using a small space

5. Sturdy - A. Built to be strong

Copy and complete the review below with the words not used in Exercise 6

1- Flexible

2- Slimline

3- bult in

4- high-resolution

5- Top-of-the-range

Page 17 Exercice 5

 Exercice 5 

1.Price - How much you pay for something

2. Quality - How good something is

3. Payments - sums of money to pay over time

4. Give a discount - Offer for less money

5. Out of stock - Having no more, completely sold out

6. Goods - Items  

Vocabulary Unit: 4

 Ordering 

Delivery date: Data de entrega

Give a discount: Donar un desconte

Goods: Bienes

Invoice: Factura

Out of stock: Sense stock

Payment date: Data de pagament

Payments: Pagaments

Price: Preu

Price per unit: Preu per unitat

Quality: Qualitat

Quantity: Quantitat

Subtotal: Total Parcial

VAT: IVA

Payments

Account: Compta

Cash: Diners

Charge it: Cargar-lo

Cheque: Talonari

Credit card: Targeta de credit

Postage and handling: Franqueo i manipulacion

Shipping: Envio

Adjectives

All-in-one: Tot amb un

Built-in Incorporat/ada

Compact: Compacte

Complicated: Complicat

Dependable: Confiable

Ergonomic: Ergonomic

Flexible: Flexible

High-resolution: Alta resolució

Portable: Portatil

Powerful: Poderos

Practical: Practic

Reliable: Confiable

Secure: Assegurar

Simple: Simple

Slimline: Que no engorda

Sturdy: Robust

Superfast: Super rapid

Top-of-the-range: De gama alta

User-friendly: Facil de utilitzar

Wide Screen: Pantalla Allargada

Extra

Accessible: Accesible

Compatible: Compatible

Convenient: Convenient

Delivery fee: Tarifa de entrega

Place an order: Fer un pedido

Reduction: Reducció

Shortage: Escasez

Sophisticated: Sofisticat

Spare parts: Piezas de repuesto

Special offer: Oferta especial

Specialised: Especialitzat

Stocktaking: Inventario

Supply chain: Cadena de suministre

Warehouse: Deposit