Pàgina 27 5 - 8

 Exercice 5

1- in a meeting

2- out of town

3- on holiday

4- take down

5- hang up

6- cut off

7- put you on hold

8- take a message

9- leave a message

Exercice 6

1- line is busy

2- spell that

3- interrupt

4- out of the office

5- return your call

Exercice 7 

1-e

2-c

3-d

4-a

5-b

Exercice 8

1- in a meeting

2- left

3- urgent

4- deal with

5- return

6- took down

Pàgina 25 5-8

 Exercice 5

1- good

2- closed

3- will

4- busy

5- on the phone

6- hear

Exercice 6

1- repeat

2- contact

3- dial a number

4- wrong number

5- put you through

6- extension number

7- state

Exercice 7

1- as soon as possible

2- ring back

3- on the line

4- avoid

5- remind

Exercice 8

1 - a

2 - e

3 - f

4 - c

5 - d

6 - b