Page 29 Exercices 5-7

 Exercice 5

1 - IT maintenance department

2 - Customer relations department

3 - Sales and marketing department

4 - Accounts department

5 - Human resources department

Exercice 6

1 - Discuss it

2 - Satisfied

3 - Charge

4 - Get back to you

5 - Damaged

6 - Opening times

7 - Hold the line

Exercice 7

1 - F

2 - A

3 - D

4 - B

5 - E

6 - C